Customer Reviews

The Trust of Our Customers Means Everything

We’re grateful for the homeowners and businesses across the North Shore who trust trueNORTH Plumbing with their homes and projects.

Testimonials

Client Feedback and Reviews

We’re incredibly thankful for the trust our customers place in us. Every home we enter and every business we serve is an opportunity to do the job right and build lasting relationships in the communities we care about.

Many of our new customers come from referrals and word-of-mouth, which means a great deal to our team. We’re proud of the work we do and grateful for the homeowners, contractors, and businesses who take the time to share their experience.

Below are real reviews from customers across the North Shore of Massachusetts.

trueNORTH arrived on time and fixed the leak quickly. The technician was courteous and explained everything clearly. I highly recommend them for any plumbing issues.

We had a major pipe burst late at night. trueNORTH responded fast and stopped the damage immediately. Truly a dependable and professional team.

They unclogged our drain without making a mess. Everything works perfectly now, and the price was fair. I'm very impressed with their service.

    
 
 
       Posted on Google  
   
   A.C.E. Services Inc. 
 
 
 
 Trustindex verifies that the original source of the review is Google. I am beyond impressed with this company's professionalism. Their communication, service, and staff were top notch. I highly recommend them.
  
 
      Posted on Google  
   
   Mark Whittier 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very thorough and attention to detail.
  
 
      Posted on Google  
   
   Kellynette Gomez 
 
 
 
 Trustindex verifies that the original source of the review is Google. TrueNORTH Plumbing came to fix a toilet issue we were having at our condo. They were responsive, professional, and communicative throughout the entire process. Jaison was especially kind and knowledgeable, and it’s clear that he takes pride in his work. He went above and beyond to make sure everything was taken care of. Highly recommend TrueNORTH Plumbing!
  
 
      Posted on Google  
   
   Jackie Gomez 
 
 
 
 Trustindex verifies that the original source of the review is Google. This was an emergency call and Will the owner responded quick and without hesitation, he came to my home an assessed the issue with my water heater and made the necessary recommendation. He sent Jaison to repair it the next day; Jaison was professional, detailed, quick and knew the job.
Will was also very knowledgeable, helpful, honest, and reasonably priced, and reliable!
Definitely an A+ service.
Highly recommended
Thank you!
  
 
      Posted on Google  
   
   Timothy Muir 
 
 
 
 Trustindex verifies that the original source of the review is Google. Will and his team are the best,
  
 
      Posted on Google  
   
   Isaac Vasquez 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
      Posted on Google  
   
   scott sweeny 
 
 
 
 Trustindex verifies that the original source of the review is Google. My hot water heater started leaking Thursday  night and I contacted Will from TrueNorth Friday morning and sent him a few pictures. His technician Jason was at my house with a new hot water heater before 11:00 and I had hot water within a few hours. I was happy with price and would recommend them to anyone.
  
 
      Posted on Google  
   
   MB Schaefer schaefer 
 
 
 
 Trustindex verifies that the original source of the review is Google. Will and his crew are pros! Knowledgeable, friendly, responsive and want the job done right!
  
 
      Posted on Google  
   
   mehdi karimipour 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have been using them for more 5 years. They are always in time, near and fix what needs to be fixed.
  
 
      Posted on Google  
   
   Meghan Aalerud 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have had many plumbers who have been assisting us with our home renovations over the years and this one is our favorite by far. Responsive, professional, excellent job all around. Highly recommend